Shipping policy
Shipping Policy
Where we ship: United States only, including Alaska and Hawaii. We do not currently ship internationally or to PO boxes.
Processing time: Orders are processed within 1–3 business days (Monday–Friday, excluding US holidays). You'll receive tracking by email when your order ships.
Delivery estimates:
| Item type | Estimated delivery after processing |
|---|---|
| Items marked "Ships from US" | 2–6 business days |
| Items marked "Direct from manufacturer" | 7–14 business days |
Every product page states which applies before you buy.
Shipping cost: Free standard shipping on all orders. No minimum.
Tracking: A tracking number is emailed when your order leaves the warehouse. Direct-from-manufacturer items may take 2–3 business days for tracking to show movement.
Delays: Estimates are not guarantees. Carrier delays, weather, and customs clearance can extend delivery. If your order passes the estimated window, email us and we'll find it.
Damaged or lost: If your order arrives damaged or doesn't arrive at all, email us within 14 days of the expected delivery date with your order number and photos if applicable. We'll replace or refund it.
Address accuracy: We ship to the address entered at checkout. Please double-check it — we can't reroute a package once it's in the carrier's hands.